Pengaruh Kompetensi terhadap Kinerja Sekretaris

Abstract

Having good employees' performance is the expectation of every company. One of the factors which effects the employee's working performance is the employee's competency. Simply, it is said that competency is the ability and skill in doing the work, and working performance is the result which is achieved by someone based on a specific measurement related to work itself From this definition, it shows that in order to obtain good working performance and good working result, we need a certain ability and skill which support the work itself. This also happens for n job as n secretary. A Secretary is n part of the human resources in an organization, whose job is helping the manager in doing his work and responsibilities. The secretary's working performance is influenced by her ability and skill which are usually called the competency. This research proved that there is a significant relationship between secretary's working performance and the secretary's competency. This means that in order to get a good secretary working performance, competency should be given a great attention by increasing the competency level. It is proved that some factors significantly influence the secretary's competency, whether they are given partially OT simultaneously influence, such as a formal education, professional trainings which have been taken by the secretary and also some working experiences. All of these shows that three factors are things which should be given attention for achieving good competency for a secretary which will influence the secretary's working performance