The Effect of Role Ambiguity and Organizational Justice on Cyberloafing with Job Stress as a Mediation Variable

Abstract

The objective of this study is to examine the effect of role ambiguity and organizational justice on job stress and cyberloafing. It also aimed to examine the role of work stress as a mediating variable. The research method used was quantitative by using a questionnaire for data collection. The population in this study was civil servants who worked in Salatiga City. The number of respondents was 104 people who were selected using accidental sampling. The data analysis technique used was PLS (Partial Least Square) with the SmartPLS application. Based on the results of the study, it can be concluded that the variables of work ambiguity and organizational justice affect work stress. Furthermore, role ambiguity and organizational justice were also found to affect cyberloafing behavior. However, the research hypothesis about job stress mediates the effect of role ambiguity and organizational justice on cyberloafing is not supported in this study.

Tujuan penelitian ini adalah menguji pengaruh ambiguitas peran dan keadilan organisasi terhadap stres kerja dan cyberloafing. Selain itu juga bertujuan menguji peran stres kerja sebagai variabel mediasi. Metode penelitian yang digunakan adalah kuantitatif dengan menggunakan kuesioner untuk pengumpulan data. Populasi dalam penelitian ini pegawai aparatur sipil Negara (ASN) yang bekerja di Kota Salatiga. Jumlah responden berjumlah 104 orang yang dipilih menggunakan accidental sampling. Teknik analisis data menggunakan PLS (Partiak Least Square) dengan aplikasi SmartPLS. Berdasarkan hasil penelitian yang dapat disimpulkan bahwa variabel ambiguitas kerja dan keadilan organisasi berpengaruh terhadap stres kerja. Selanjutnya, ambiguitas peran dan keadilan organisasi juga ditemukan berpengaruh terhadap perilaku cyberloafing. Namun penelitian hipotesis bahwa stres kerja memediasi pengaruh ambiguitas peran dan keadilan organisasi terhadap cyberloafing tidak terdukung dalam penelitian ini.