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Title: | Peran Moderasi Dilema Etik pada Pengaruh Profesionalisme Perawat terhadap Kualitas Pelayanan Keperawatan |
Authors: | Banunaek, Christo Deksan |
Keywords: | dilema etik;profesionalisme perawat;kualitas pelayanan keperawatan |
Issue Date: | 3-Jul-2020 |
Abstract: | Dilema etik merupakan situasi yang melibatkan konflik nilai-nilai atau kepercayaan tentang tindakan apa yang benar atau yang terbaik namun dibatasi oleh aturan-aturan atau hukum yang ada. Dilema etik yang dialami oleh perawat cenderung mempengaruhi sikap profesional dalam bekerja dan mempengaruhi kualitas pelayanan keperawatan. Ini menjadi latar belakang dalam penelitian ini, sehingga penelitian ini bertujuan untuk mengetahui bagaimana pengaruh profesionalisme perawat terhadap kualitas pelayanan keperawatan, dan bagaimana pengaruh profesionalisme perawat terhadap kualitas pelayanan keperawatan dimoderasi dilema etik. Metode penelitian yang digunakan adalah kuantitatif. Populasi dalam penelitian ini adalah tenaga keperawatan dan kebidanan di Rumah Sakit Umum Daerah Salatiga dan sampel yang di pilih adalah perawat dan bidan pelaksana diruang bangsal. Metode pengambilan sampel dalam penelitian ini menggunakan teknik purposive sampling yang berdasarkan kriteria usia, jenis kelamin, pendidikan, dan masa kerja sebanyak 100 responden. Teknik dan metode analisis data yang digunakan dalam penelitian ini menggunakan analisis regresi linear sederhana dan regresi moderasi dengan SPSS versi 22.0. Hasil penelitian ini menunjukkan bahwa profesionalisme perawat berpengaruh positif terhadap kualitas pelayanan keperawatan, sedangkan hasil penelitian lainnya menunjukan dilema etik mengubah pengaruh profesionalisme perawat terhadap kualitas pelayanan keperawatan bersifat negatif. An ethical dilemma is known as a situation involving the conflict of values or beliefs about which decision is right or the best to do but restricted by existing rules or laws. Ethical dilemmas experienced by nurses tend to influence their professionalism at work and affect the quality of nursing services. Under the circumstance, this research aims to find out how the impact of nurses' professionalism on the quality of nursing services, and how the role of the ethical dilemma moderation on the impact of nurses' professionalism at work on the quality of nursing services. This is a quantitative research that taking nursing and midwifery in Salatiga Regional Public Hospital as the population. The selected sample is nurses and midwives in the treatment room. The sampling method of this research is purposive sampling technique based on the criteria of age, sex, education, and tenure of 100 respondents. The data analysis technique and method in this research is using the simple linear regression analysis and moderation regression with SPSS 22.0. The result of this research shows that the professionalism of nurses positively affects the quality of nursing services. Meanwhile, the ethical dilemma changes the impact of professionalism of nurses on the quality of nursing services to become negative. |
URI: | https://repository.uksw.edu//handle/123456789/27062 |
Appears in Collections: | T2 - Master of Management |
Files in This Item:
File | Description | Size | Format | |
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T2_912018015_Judul.pdf | Judul | 1.16 MB | Adobe PDF | View/Open |
T2_912018015_BAB I.pdf Until 2999-01-01 | BAB I | 303.29 kB | Adobe PDF | View/Open |
T2_912018015_BAB II.pdf Until 2999-01-01 | BAB II | 302.66 kB | Adobe PDF | View/Open |
T2_912018015_BAB III.pdf Until 2999-01-01 | BAB III | 261.25 kB | Adobe PDF | View/Open |
T2_912018015_BAB IV.pdf Until 2999-01-01 | BAB IV | 575.38 kB | Adobe PDF | View/Open |
T2_912018015_BAB V.pdf Until 2999-01-01 | BAB V | 132.88 kB | Adobe PDF | View/Open |
T2_912018015_Daftar Pustaka.pdf | Daftar Pustaka | 313.69 kB | Adobe PDF | View/Open |
T2_912018015_Lampiran.pdf Until 2999-01-01 | Lampiran | 1.76 MB | Adobe PDF | View/Open |
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