Perception of Indonesian Employees on Korean Expatriate Managers and its Impact on Motivation and Job Performance

Abstract

Penelitian ini menyoroti hubungan antara manager ekspatriat-karyawan local berdasarkan perspektif karyawan lokal (Host Country Nationals) terhadap manager ekspatriat. Peneliti melakukan survei terhadap HCN Indonesia yang bekerja di Perusahaan Multinasional Korea, dimana peneliti mengeksplorasi pandangan HCN pada manajer asing dan dampaknya terhadap HCN. Tujuan penelitian ini adalah untuk mengungkap hubungan antara kompetensi lintas budaya (cross-cultural competence), gaya kepemimpinan (leadership style), dan kecerdasam emosional (emotional intelligence) ekspatriat Korea terhadap motivasi kerja dan performa HCN Indonesia. Penelitian ini menggunakan metode kuantitatif di mana sampel diperoleh dari beberapa perusahaan Korea di Jawa Tengah. Hasil penelitian menunjukkan bahwa motivasi kerja HCN sebagian besar didorong oleh gaya kepemimpinan (leadership style) yang di aplikasikan oleh ekspatriat Korea, daripada kompetensi lintas budaya (cross-cultural competence) atau kecerdasan emosional (emotional intelligence). Studi ini juga menunjukkan bahwa motivasi kerja HCN secara signifikan memengaruhi kinerja mereka — yang pada akhirnya akan mengintensifkan kinerja perusahaan tersebut.

This research sheds light on the expatriate–local relationship based on local employees’ (Host Country Nationals) perspectives of expatriate managers. Drawing on a survey of Indonesian HCN workingin Korean Multinational Companies, the study explores HCNviews on expatriate managers and its impact on HCN.The aim of this study is to find out the correlations between cross-cultural competency, leadership style, and emotional intelligence (EI) of Korean expatriates toward Indonesian HCNs’ motivation of working, as well as the job performance. This study uses a quantitative approach in which samples are obtained from several HCN Korean companies in Central Java.The study reveals that generally, HCN’s motivation of working is stimulated mostly by the leadership style used by Korean expatriates, rather than cross-cultural competence and emotional intelligence. The study also points out that HCN’s motivation of working significantly influence their performance—in which will eventually intensify subsidiary’s performance as well.