COMMUNICATION EFFECTIVENESS IN A MULTICULTURAL PKBM EDUCATIONAL TEAM CONTEXT

Abstract

This article focuses on the communication effectiveness within a multicultural educational team and explores strategies for fostering effective communication. It begins by highlighting the challenges faced by superintendents, principals, and the leadership team in managing a multicultural academic team. Cultural barriers can make effective communication and mutual respect difficult to achieve. The article presents a qualitative descriptive research conducted with teachers and their leadership team, revealing specific challenges related to cultural differences and their impact on communication and understanding. Cultural norms, including directness and confrontationally, are identified as significant challenges. The article then discusses necessary support and successful strategies for achieving effective communication in a multicultural context. Recommendations include offering conducting cultural awareness training, organizing communication seminars, establishing effective communication channels, implementing conflict resolution strategies, and promoting professional development focused on multicultural communication skills. In conclusion, the article emphasizes the importance of addressing communication challenges in multicultural educational teams and provides practical recommendations for creating a successful and supportive professional environment. The findings from this research contribute to a better understanding of the challenges of managing a multicultural academic team and provide insights into strategies for improving communication.